Terms and Conditions
By visiting our website and placing an order through any of our contact channels, you agree to the following terms and conditions:
- During the order process, we may ask you for your personal details including, but not limited to, your full name, email address, phone number, your location and payment methods.
- For shipping, we provide same day delivery for areas within Nairobi and other select regions that may be stated during the order. Other regions within Kenya will receive their orders the next day. We do not ship abroad.
- Changes to your order should be communicated to us via call for timely action. Changes or orders destined for outside Nairobi cannot be effected after the order has been dispatched.
- Listed prices are exclusive of delivery fees. Delivery fees will be communicated during placement of the order.
- Order delivery is subject to foreseeable variables. We do not guarantee that we will deliver orders in certain conditions such as, but not limited to, natural disasters, social disorder, government orders etc.
- While we try our best to ensure our website and social media accounts are updated with the current stock, we do not guarantee that your desired item will always be in available. For orders already placed, we will suggest an alternative item or the customer may choose to cancel the order.
If you are any questions regarding our services, kindly reach us via email or phone.